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Frequently Asked Questions
Security
Who owns the data in my account?
Abivin vRoute customers own their own data, not Abivin. The data that Abivin vRoute organizations and users put into our systems is theirs, and we do not scan it for advertisements or sell it to third parties. Furthermore, when customers delete their data, we are committed to remove it from our systems within 180 days.
How do Abivin protect my data?
Does Abivin backup my data?
Do you offer the ability to provide a client hosted service (on-premise)?
Algorithms
What are Abivin's algorithms?
Logistics and Supply Chain is an industry with various problems that can be solved by math. Abivin algorithm are computer algorithms researched and developed by Abivin to solve various problems Logistics and Supply Chain for your company.
What can Abivin's algorithms do?
How do Abivin's algorithms help me?
Can I use multiple Abivin's algorithms?
How do I know if Abivin's algorithms are effective?
You can export reports with various KPIs to check and compare with your actual manual plans.
Mobile App
What is the Mobile App?
Abivin vRoute solution consists of a Web App and a Mobile App. The Mobile App is used by general field staff like deliverymen, salesmen,... to perform field tasks like goods delivery, containers transportation, sales, distribution, etc.
Who uses the Mobile App?
How can the Mobile App help me?
Web App
What is the Web App?
Abivin vRoute solution consists of a Web App and a Mobile App. The Web App is used by managers, supervisors, dispatchers to perform multiple logistics tasks like storing data, planning route, dispatching fleet, tracking progress, reporting, among others.
Who uses the Web App?
How can the Web App help me?
What if multiple departments in my company need to use the Web App?
What can I track on the Web App?
You can track your order/shipment status, driver's whereabout, electronic Proof of Delivery (Photo Checkin, Geo-fencing, Eletronic Signature,...).
Can I see where my drivers are on the Web App?
Yes, you can see where your drivers are in real-time.
General
Why should I use Abivin vRoute?
You should use Abivin vRoute if you are facing problems in logistics like manual transportation management, inefficient delivery planning, high logistics costs, too much dependence on driver/dispatcher experience, or lack of transport visibility.
Who can use Abivin vRoute?
How can Abivin vRoute help my company?
What are the requirements to use Abivin vRoute?
How do I get started using Abivin vRoute?
Just click on this link: https://www.abivin.com/sign-up and enter the required information. Our consultant will contact to get you on board within 24 hours if your information are qualified.
Is Abivin vRoute available in my country?
Abivin vRoute can run anywhere with Google Maps service. Please contact our consultants team if you would like to check your for country.
I outsource my deliveries. Can I still use Abivin vRoute?
Yes, Abivin vRoute can be used even if you don't use an in-house fleet. You can generate optimal routing plan on Abivin system and automatically transfer the tasks to your Carriers, or let your Carriers log in the system and optimize route themselves.
How does Abivin vRoute pricing work?
Depending on the specific models, generally there are One-time fees for professional services and Recurring Subscription fees. Contact us at https://www.abivin.com/sign-up for detailed information on pricing.
Integration
Can Abivin's system be integrated with our ERP/existing systems?
Yes. Abivin's system can be integrated seamlessly with major ERP systems (SAP, Oracle, Microsoft, etc.), DMS, or any of your existing systems. Please let us know your current existing systems so our consultant team will get back to you shortly.
Can we integrate with Abivin via APIs?
Yes.